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Reopening Plan: Update

Reopening Plan: Update

To help reduce the spread of COVID-19 and to continue to serve our community, Redford Township District Library will be opening in stages as we begin to make our services available again. Below is an outline of our initial plan as well as some FAQs.

Starting Friday, June 5th, patrons are encouraged to return items via our drive-thru book return (remember we are fine free).  Patrons may start to place holds on Redford Township District Library materials – items from our co-op of libraries will be available as individual libraries open up services.

Starting Tuesday, June 9 at 1 p.m., you will be able to pick-up filled holds via our curbside service.

The hours of operation for curbside is Monday – Thursday from 11:00 a.m.–7:30 p.m. and Friday & Saturday from 11:00 am. – 4 p.m.

Patrons can place holds through our online catalog or by calling 313-531-5960 during library hours.

Starting Monday, June 15, our summer food program will be available as grab-and-go pick-up through August 5th.  Pick-up days are Monday and Wednesday from 10:30 a.m. – 11:30 a.m. On Monday we will serve 2 breakfast and 2 lunch meals per child and on Wednesday’s there will be 3 breakfast and 3 lunch meals per child. The library will also use this time to pass out Summer Reading Packets! Packets include: a book, crafts, and reading logs.

Starting Monday, June 29, patrons may access the lobby of the library and have access to our temporary computer lab on the 2nd floor of the library.  Patrons must call to make an appointment for computer access.  Current lobby services include; quick pick-up of tax forms and call ahead holds.

FAQs

How will returned materials be handled?

All returned materials will be quarantined for 4 days. This means you may see books on your account that you’ve already returned but we have not yet checked in. Don’t worry; we’ll check them in as soon as the quarantine period is over, and you won’t be charged any fines.

How does Curbside Pick Up work?

First, place items on hold through our catalog. Select Redford Township District Library as your desired pickup Library.  You will be notified by phone, text or email when your item is ready for pick-up.  Call 313-531-5960 a half hour before you plan to arrive. Items must be picked up the same day service is requested. When you arrive to pick up your holds, pull into the space reserved for Curbside Pickup.  Call the phone number on the Curbside Pickup sign 313-531-5960 to let them know you have arrived and pop your trunk so staff can place the items in the trunk.  A vehicle is not required to use this service.

Can I place holds over the phone?

Yes, patrons can call 313-531-5960 to request items be placed on hold through their accounts during listed hours.

Can I make a payment on my account?

In-person payments for lost or damaged items will not be available at this time. Patrons can make payments through our website.

Do you know when you will start to offer expanded services?

The Library Reopening Policy was approved by the board on Monday, May 18.  The plan outlines multiple stages of opening.  On Monday, June 29, the Redford Township District Library will be at Stage 4: Limited Lobby and Temporary Computer Lab.  We are working to set up the library for Stage 5: Library Open to Public With Conditions.  This will include the ability to have access to the 1st floor of the library and browse the library collection.  Stage 5 of our reopening plan will take place after Michigan moves to Phase 5 of the MI Safe Start Plan.

What if I need to renew my card or don’t have a card?

Library card expiration dates has been moved forward to at least September.  If you do not have a library card, you can apply for one online to access our Digital Collections.

Will you continue to offer additional Hoopla Downloads?

Yes, we’ve doubled the number of items you can download each month through Hoopla (from 5 items to 10) and will continue to offer the additional items each month until further notice.

Comments
  • Thank you, thank you, THANK YOU, for doubling the number of Hoopla items that we can check out each month!!!
    I have never used to Hoopla before, so I didn’t know what to expect. It has been wonderful! If not for Hoopla I would be going through serious audiobook withdraw. You helped keep me sane and happy during the pandemic. I used all 10 of my allotted items each month since I started on hoopla.

    1. Noelle. Thanks for letting us know. We intend to keep the 10 downloads at least through the end of July as we continue to start-up our services. Keep on enjoying those 10 downloads. 🙂

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