Reopening Plan: Update

Reopening Plan: Update

To help reduce the spread of COVID-19 and to continue to serve our community, Redford Township District Library will be opening in stages as we begin to make our services available again. Below is an outline of our initial plan as well as some FAQs.

Starting Friday, June 5th, patrons are encouraged to return items via our drive-thru book return (remember we are fine free).  Patrons may start to place holds on Redford Township District Library materials – items from our co-op of libraries will be available as individual libraries open up services.

Starting Tuesday, June 9 at 1 p.m., you will be able to pick-up filled holds via our curbside service.

The hours of operation for curbside is Monday–Thursday from 11:00 a.m.–7:30 p.m., Friday & Saturday from 11:00 a.m. – 4 p.m. and Sunday from 1:00 p.m. – 4:00 p.m.

Patrons can place holds through our online catalog or by calling 313-531-5960 during library hours.

Starting Monday, June 15, our summer food program will be available as grab-and-go pick-up through August 5th.  Pick-up days are Monday and Wednesday from 10:30 a.m. – 11:30 a.m. On Monday we will serve 2 breakfast and 2 lunch meals per child and on Wednesday’s there will be 3 breakfast and 3 lunch meals per child. The library will also use this time to pass out Summer Reading Packets! Packets include: a book, crafts, and reading logs.

Starting Monday, June 29, patrons may access the lobby of the library and have access to our temporary computer lab on the 2nd floor of the library.  Patrons must call to make an appointment for computer access.  Current lobby services include; quick pick-up of tax forms and call ahead holds.


How will returned materials be handled?

All returned materials will be quarantined for 4 days. This means you may see books on your account that you’ve already returned but we have not yet checked in. Don’t worry; we’ll check them in as soon as the quarantine period is over, and you won’t be charged any fines.

How does Curbside Pick Up work?

First, place items on hold through our catalog. Select Redford Township District Library as your desired pickup Library.  You will be notified by phone, text or email when your item is ready for pick-up.  Call 313-531-5960 a half hour before you plan to arrive. Items must be picked up the same day service is requested. When you arrive to pick up your holds, pull into the space reserved for Curbside Pickup.  Call the phone number on the Curbside Pickup sign 313-531-5960 to let them know you have arrived and pop your trunk so staff can place the items in the trunk.  A vehicle is not required to use this service.

Can I place holds over the phone?

Yes, patrons can call 313-531-5960 to request items be placed on hold through their accounts during listed hours.

Can I make a payment on my account?

In-person payments for lost or damaged items will not be available at this time. Patrons can make payments through our website.

Do you know when you will start to offer expanded services?

The Library Reopening Policy was approved by the board on Monday, May 18.  The plan outlines multiple stages of opening.  On Monday, June 29, the Redford Township District Library will be at Stage 4: Limited Lobby and Temporary Computer Lab.  We are working to set up the library for Stage 5: Library Open to Public With Conditions.  This will include the ability to have access to the 1st floor of the library and browse the library collection.  Stage 5 of our reopening plan will take place after the Michigan Health Department provides guidance to safely move to the next phase.

What if I need to renew my card or don’t have a card?

For Redford residents, library card expiration dates has been moved forward to your birthday in 2022 (or August 31st, 2021 for student cards).  If you have a non-resident card, please contact the library for the best way to update your information and renew.  If you do not have a library card, you can apply for one online to access our Digital Collections.

Will you continue to offer additional Hoopla Downloads?

Yes, we’ve permanently doubled the number of items you can download each month through Hoopla from 5 to 10.

  • Thank you, thank you, THANK YOU, for doubling the number of Hoopla items that we can check out each month!!!
    I have never used to Hoopla before, so I didn’t know what to expect. It has been wonderful! If not for Hoopla I would be going through serious audiobook withdraw. You helped keep me sane and happy during the pandemic. I used all 10 of my allotted items each month since I started on hoopla.

    1. Noelle. Thanks for letting us know. We intend to keep the 10 downloads at least through the end of July as we continue to start-up our services. Keep on enjoying those 10 downloads. 🙂

    1. Good question: You may call the library during curbside hours and we can place items on hold for you.

    1. Hello Cody! At this time we are not taking donations but hope to offer that service again soon. We will update our website and social media once we have a plan in place for taking material donations. Thank you!

    1. Hello Lori! At this time we are not taking donations but hope to offer that service again soon. We will update our website and social media once we have a plan in place for taking material donations. Thank you!

  • Hi Linda, and Gloria.! Can I come in to pick up my dumpling kitty kit tomorrow Tues Sept 8th.?My day off. Also, What hours are you open tomorrow. and can you come in or is it curbside?I have a crazy work schedule and was unable to come during curbside hours.etc.


    Jenny Swierpel jmswierpel@gmail.com

    1. Hello Jenny! Yes, you are welcome to come pick up your Dumpling Kitty Kit today (9/8). We are open until 7:30 pm for curbside pickup. Please call us at 313-531-5960 if you have any more questions. Thanks!

  • I am trying to log in to Hoopla, and it says there is something wrong with my library card number or pin. I was wondering if there was a way I could renew my card online. However, I was confused because on Libby and overdrive my card works just fine.

    1. Hello! Please call the library 313-531-5960 ext. 150 and ask to speak with Teneia! She is the Head of Circulation and can help you with your card!

        1. Hello! At this time the Friends of the Library bookstore is closed. However, we have opened up a mini “self-service” book sale on our second floor. The book sale is open during library hours.

  • Hello, so the Self Service Book sale is open on the second floor. Does that mean you have started accepting used books?
    If so what is the process to drop them off?

    Thank you!

    1. Hello! The Friends of the Library is not yet accepting donations, however, we have a new Better World Books donation bin in the parking lot. The donation bin is located in our parking lot behind the book return (it’s green). Better World Books provides a percentage of sales to the library and 15% of the books go to deserving programs around the world.

  • Two questions: Is printing documents still available by appointment and also, is it possible to scan documents right now?

    1. If you need to use a computer to print, you’ll want to call the library to make an appointment for our temporary computer lab. Our copy machine is available for use on the 2nd floor where you can scan documents to a USB drive or to an email address – no appointment needed for using the copy machine or our fax machine.

  • We are looking for children’s books to buy for our grandson (kindergarten). Does the area on the second floor have children’s books for sale?

    Thanks so much!

    1. Hello! The Friends of the Library opened up a mini “self-service” book sale on the second floor. We have a variety of material available, books for all ages, movies, puzzles, and more! The book store is open during library business hours and is located on the second floor.

    1. Hello! Thank you for your question. We are now accepting donations (books only). RTDL has partnered with the organization, Better World Books to help collect your book donations. The large green bin is located in our parking lot behind the book return. Please visit this link for more information.

    1. Welcome to Redford! Yes, you can still apply for a Library Card. Click here for more information on how you can apply for a card online.

    1. Hello! Yes, the bin is still collecting donations. We have asked Better World Books to empty the bin twice a week to avoid overflow issues. If you have any questions about whether the bin is full or not please give us a call at 313-531-5960.

    1. Yes! The donation bin is now being emptied twice a week to avoid potential overflow. Feel free to call us at 313-531-5960 for real-time updates.

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